How Retailers Can Create a More Seamless Shopping Experience Online and Off for Consumers

Retailers reached nearly $3 billion in sales this past Cyber Monday, according to Adobe systems, and demand outpaced expectations for some retailers. Even in our own tenth annual Retail Compass Survey of CMOs, the number of retailers who predicted Cyber Monday sales would increase was 32 percent in 2015, up from 24 percent in 2014. Given this recent optimism, and a growing number of consumers’ overall preference to press checkout instead of stand in one, retailers should re-examine their sales strategies to ensure they align with where their audiences are now and into the future.

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Reader Survey: What are Your Expectations for this Valentine’s Day?

At this time last year, the National Retail Federation said that Valentine’s Day retail spending was expected to reach a record $18.9 billion—optimism that was largely a result of the improving economy overall. As we near Valentine’s Day this year, we would love to hear from you about your expectations. Take our quick reader survey below to let us know, and we’ll share the results in a follow-up post. Continue reading

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State of the Retail Industry: The Trends that Defined 2015

2015 was a year of mixed blessings for retailers. Though overall sales consistently exceeded those of 2014, month-to-month growth remained minimal and volatile. A confluence of factors led industry observers to believe consumer confidence was on the up-and-up, but consumer confidence actually declined over the course of the year. Continue reading

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Join Us for Our Upcoming Webinar: Remodel Safe Harbor – Tax Savings Opportunity for Restaurants and Retailers

Register now for our CPE-qualified webinar “Remodel Safe Harbor – Tax Savings Opportunity for Restaurants and Retailers” on January 14 at 1 p.m. ET.

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2016 Retail IPO Outlook

When providing our retail IPO outlook for 2015 at the beginning of this year, we asked: Will consumer businesses face a potential Alibaba hangover in 2015? With the absence of a “blockbuster” IPO, the consumer business market did indeed experience something of an IPO hangover. Amid global stock market volatility, investors were a bit skittish overall last year, and U.S. IPOs reflected that sentiment. According to data from Renaissance Capital, there were a total of 170 IPOs in 2015, down 28 percent from 2014. Health care was the clear standout industry, with 78 IPOs, followed by technology and financial services. Continue reading

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2015 BDO Retail Compass Survey of CMOs: Infographic & Full Report

In our tenth annual Retail Compass Survey of CMOs, we asked 100 chief marketing officers at leading U.S. retailers about their expectations for sales growth, promotional tactics, Black Friday and Cyber Monday results, priority marketing channels and more, ahead of the 2015 holiday shopping season.

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Top 3 Resolutions for Retailers

As we head into the New Year, consumers are planning their New Year’s resolutions, from paying off credit cards to joining the gym and cutting carbs. But they’re not the only ones who should be thinking about the positive changes they can make in the coming year. Retailers reflecting on the trends and events that defined the 2015 consumer business landscape and determining their goals and priorities for the year ahead may want to consider these New Year’s resolutions: Continue reading

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How Retailers Can Determine if Their Authenticity is Attracting Consumers

As part of my ongoing 2015 NACD Global Board Leaders’ Summit blog series, today I will touch on one of the more significant lessons I learned during my time at the conference: The importance of retailers being authentic to build their bottom line and relationships with the right—not all— customers.

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Mobile Marketing Matters When it Comes to Unlocking Omnichannel’s Fullest Potential

With Cyber Monday sales now outpacing those of Black Friday, it is clear that retailers need to ensure their presence stretches across bricks and clicks. And they are, according to the latest results from our 10th Annual Retail Compass Survey of CMOs, a survey of 100 CMOs at leading retailers throughout the country.

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You’re Invited: The R&D Tax Credit – Opportunities for the Consumer Business Industry

Join us Wednesday, December 2 at 1 p.m. ET for the CPE-qualified webinar “The R&D Tax Credit – Opportunities for the Consumer Business Industry.” Sue Schwer, senior manager with BDO’s R&D Tax Services practice,  will discuss how consumer businesses can benefit from the research & development tax credit, including how to generate cash today for their past and future investments.

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